Payment Policy

Below you’ll find our Payment Policy, outlining how payments are processed and which methods are available.

Accepted Payment Methods

• Visa
• MasterCard
• American Express
  
• Google Pay
• Apple Pay

Payment Processing

• All payments are processed in GBP (£).
• The total amount payable is displayed at checkout before you confirm your order.
• Payment must be made in full at the time of purchase.

Pricing
All prices on our website are shown in GBP (£) and include VAT (Value Added Tax). All orders include free shipping, so the price you see is the final amount you will pay.

Secure Transactions
Your payment information is processed securely. We use SSL encryption and PCI-compliant payment providers to protect your personal and financial details. We do not store your payment information.

Order Confirmation
Once your payment is completed, you will receive an order confirmation email with your order details.

No Hidden Fees
The final amount shown at checkout is the total amount you will be charged. No additional hidden fees are added for payment processing.

Refunds
Refunds are always issued to the original payment method used for the purchase. Refund processing details are outlined in our Return & Refund Policy.

Questions About Payments
If you have any questions regarding payments, please contact us at:

Email: info@lanuvo.co.uk
Phone: +44 20 3807 5415

We try to answer your email within 24 hours.

Customer Service Hours (GMT, London time):
Mon – Fri: 9:00 a.m. – 5:00 p.m.
Sat – Sun: 9:00 a.m. – 1:00 p.m.